Terms and Conditions

Hedley Wright Wine Merchants Terms & Conditions

Making a purchase couldn't be easier! 
Just browse our vast collection of expertly handpicked wines using our efficient filter system or search bar, click on any items that you wish to know more about to open up a product page & adjust the quantity of bottles required & click "add to cart". When on a page with a collection of wine, you are able to add 1 bottle of a product with one simple click on the "add to cart" option underneath the photo of the wine. 
After you have finished selecting the wines for your order, head over to your shopping cart where our safe & secure online payment gateway will take the details required to finish the transaction & allow us to get your order ready for delivery.
We accept payment via the following options:
AMEX, Visa, Mastercard, Apple Pay, Google Pay,  Maestro, Diners Club, Discover, Shop Pay, Union Pay, BACS, & Cash on Collection - unfortunately we do not accept cheque payments. 
We do not charge for any order until it is ready to ship.

Deliveries to mainland UK are charged at:
FREE delivery on orders over £100
£5 for orders between £50 & £99
£10 for orders of less than £50

Sorry, we DO NOT offer international shipping.

Any shortages & breakages must be notified within 24 hours, & we recommend checking your parcels on delivery for any potential discrepancies & notifying your courier driver. If you aren't able to inform your courier driver on delivery, then we may request further evidence of any breakages. Any shortages or breakages will either be refunded, or a replacement sent out. 

We endeavour to send out orders that are placed before midday the same day as they're ordered, on a flat delivery standard of Next Day.

For any other queries, please don't hesitate to contact us.